Refund & Cancellation Policy

Refund & Cancellation Policy

Last updated: March 2026

At LNK&J Trucking LLC, we strive to provide reliable, professional transportation services. This Refund & Cancellation Policy explains how cancellations, changes, and refunds are handled for our trucking services.

1. Service Cancellations by Clients

To cancel a scheduled load or service request, clients must notify us as soon as possible.

Cancellation Requirements

• More than 24 hours before pickup: No cancellation fee.

• Less than 24 hours before pickup: A cancellation fee may apply depending on the distance traveled, time invested, or resources allocated.

• After driver dispatch: A Truck Ordered Not Used (TONU) fee will apply.

TONU fees typically costing $150-$300 are standard in the transportation industry and help cover time, fuel, and operational costs.

2. Refunds

Because trucking services involve time, fuel, and operational planning, refunds are handled as follows:

Refund Eligibility

Refunds may be issued only when:

• A payment was made in advance and

• The service has not yet been performed and

• The cancellation meets the conditions above

Non‑Refundable Situations

Refunds will not be issued for:

• Services already completed

• TONU situations

• Delays caused by weather, road closures, or conditions outside our control

• Incorrect information provided by the client that affects service delivery

3. Service Cancellations by LNK&J Trucking LLC

We reserve the right to cancel or reschedule services due to:

• Safety concerns

• Equipment issues

• Severe weather

• Regulatory restrictions

• Situations beyond our control

If we must cancel a service, clients will be notified promptly, and any prepaid amounts for unperformed services will be refunded.

4. No Freight Brokerage Services

LNK&J Trucking LLC operates solely as a motor carrier.

We do not broker loads or arrange transportation for other carriers.

Refunds and cancellations apply only to services performed directly by our company.

5. How to Request a Refund or Cancellation

To request a cancellation or refund, please contact us:

Email: inkjtruckingf@gmail.com

Phone: 909‑333‑2383

Please include:

• Your name or company name

• Load details

• Pickup date

• Reason for cancellation

We will review your request and respond promptly.

6. Policy Updates

We may update this Refund & Cancellation Policy at any time.

Changes will be posted on this page with a revised “Last Updated” date.